FAQ

/FAQ

Yes! We understand if you don’t like the group setting, can’t get off work, or get a ride to attend a group. Tobacco Free Florida offers Phone and Web Quit as well as additional quit services such as texting and email support. Visit www.tobaccofreeflorida.com/quityourway or call 1-877-822-6669 to learn more about Tobacco Free Florida’s other Quit Your Way services.

Each quit attempt is wonderful for your health and each one is also different from another.  Your success in each quit attempt depends upon your emotional state, the impact of recent trauma or setbacks in life, and the amount of stress in your day-to-day routine.  Remember, everyone starts using tobacco for different reasons and continues to do so over the years for different reasons. Each will quit in the way that fits them best. Plus, we talk with you about medications that double your chances of quitting for good.

If your friend is ready to quit, it may be helpful for you both to attend. You may find it helpful to quit with a friend because you can carpool to the group and talk to each other if you have a craving.  You can also celebrate your success together. If you think your friend will not support you (or will make excuses for you to keep using tobacco), bring a different friend. Your friend does not have to be a tobacco user to come with you.

Tools to Quit (TTQ) and Quit Smoking Now (QSN) were written by ex-tobacco users for people who want to be ex-tobacco users. The programs are based on what they went through to quit for good. It also includes information from the Public Health Service Clinical Practice Guideline and Centers for Disease Control and Prevention (CDC) Best Practices, which set the standards for the best way to quit tobacco for good. And of course, you will be in a group of people who are trying to quit, just like you.

Each group session is led by a trained facilitator. It is the facilitator’s role to provide accurate information about quitting and keep the group ‘on track.’ He or she guides conversation so everyone has the chance to talk about their quit process. The facilitator motivates the group and encourages interaction so each participant can draw on the success and support of each other.

Our programs cover many topics. We discuss why you use tobacco, the addiction process, the health benefits of quitting, triggers, medications to help you quit, ways to change your behavior to keep you from going back to using tobacco, and more.

Our programs are designed to help you quit all types of tobacco. Some people come to a group to quit more than one type of tobacco (i.e., cigarettes and smokeless tobacco).

No! Your facilitator will recommend you pick a quit date 1-2 weeks after your TTQ (2-hour group) session or around session 3 of our QSN (6-week group). Ultimately, your timeline for quitting is up to you.

It is suggested that you attend each and every session because we cover valuable information that you will need to get you to your quit day. If you will miss more than one session, we suggest you wait until the next group begins. Our one-time 2-hour programs (TTQ) are also available if you are ready to quit and a six-week group does not fit your schedule at this time.

Our groups are completely free! You will be provided with all the necessary materials to participate in the group. You can also receive up to 4 weeks of free nicotine patches, gum, or lozenges, when medically appropriate and while supplies last.

Call our toll free line at 866-341-2730 and a specialist on our tobacco team will talk with you about the groups starting near you. You can also visit www.ahectobacco.com/calendar to see what groups are coming up in your county.

Please fill out our contact us form or email us at tobacco@srahec.org with your event details and someone from our tobacco team will follow up with you.

Please check our SRAHEC Staff page and filter by the department you are trying to contact. Our staff is listed in alphabetical order. If you are still unsure of who to contact, you may call our main office at (386) 462 – 1551 and we would be happy to direct your call.

The Suwannee River AHEC office address is:
14646 NW 151st Blvd. Alachua, FL 32615

The Marketplace has an annual Open Enrollment that runs from November 1st through January 31st. At this time, anyone can review their options and renew or change their policy. After January 31st, you can only enroll in a plan if you have a qualifying life event. This includes getting married, having children, aging out of your parent’s insurance, getting released from prison, and more. If you have one of these qualifying life events, you will be able to enroll during the Special Enrollment Period.

Navigators can explain the plans and help with comparisons, but they are not able to make any recommendations. You can meet with a navigator multiple times, and they can send you plan summaries to discuss with your family before making any enrollment decisions.

If you wish to enroll on the ACA’s Health Marketplace, you will need to bring or know the Social Security numbers for all family members who will be on the plan, as well as an estimated income for the plan year. This can be an estimate you come up with, or you can bring in prior year tax returns, pay stubs, etc. to have the navigator help calculate out the amount. To enroll, you will also need to make an account on the Marketplace, which requires a working e-mail. This can be done ahead of the meeting, or the navigators can assist with e-mail and account creation.

A navigator can assist with your health insurance process from coverage to care. They will help you learn your options with Medicaid, the Affordable Care Act (ACA) and KidCare. They will also provide assistance with the ACA application, eligibility results, plan selection, enrollment, and exemptions. If you have health insurance but are unsure of how to use your policy, the navigators can help explain your plan, look up providers and more. They are free to meet with, and you do not have to sign up for a plan when meeting with them.

Attendee substitutions may be made at any time without additional charges. Refunds will be issued for cancellations received up to two weeks prior to the event start date. Refund requests made less than 2 weeks prior to the event start date can only be considered on a case by case basis and cannot be guaranteed. Administrative fees for all refunds and credits are as follows, unless otherwise noted in the event details: 5% on all events over $100; $5 on events under $100. “No shows” are subject to the full event fee. Cancellations and substitution requests should be made in writing and sent via email to ce@srahec.org.

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You will be able to track your credits earned as well as print certificates from your account. Your credit will be auto-reported to CE Broker to the license number listed in your profile. Please make sure you enter your license in the correct format. You can look up your license number here: https://appsmqa.doh.state.fl.us/MQASearchServices/Home. Enter only one license under your profile, as inputting multiple will result in an error and a failure to upload.

On the course catalogue page, you will see a dropdown box that says “Sort by Topic or Type”. Here you can select from our various courses and only see the ones that are applicable to you.

Select that you would like to “pay by check” in order to complete your order. Please send an email to ce@srahec.org and request that an invoice be sent for the course that you have registered for.

On the homepage, click on “Create an Account” to be sent to the sign-up page. Enter in the required information and click “Create an Account” to complete. Note that while not required, we will not be able to upload your credit to CE Broker without your complete license number (abbreviation and number).

You will not be able to view the materials until you have purchased or ordered a program. Once you have access to the full course, you will need to click on the gray bar at the bottom of the program page. It will have a small plus (+) sign next to the title. Once clicked, it will open a dropdown that contains all the necessary video and reading materials for the course. Instructions for this are also posted in every distance program description.

Once you have ordered a course, you can access it in two places, depending on completion status. If you have not completed a course, you can open it again by clicking on the “Pending/Private Programs” tab at the top of the page.

If you have ordered a course but not completed the test and/or evaluation, you will go to the “Complete Test/Evaluation” tab to fulfill the course requirements and receive CE credit.

Once both the test and evaluation have been completed, you can view and print your certificate under the “View/Print CE Credit” tab. If you want to go back to a course after completion to view or save materials, find that course in the Live/Distance list on the homepage and click. You will not have to reorder the program, and all the documents will be available for your continued use.