DOH Rural Leadership Development2020-12-18T12:50:40-05:00

DOH Rural EMS Leadership Development Course

Course Introduction

Program Module 1: What does it mean to be a leader?

CE Broker 20-706061

Video 2. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 3. Vision / The Why / Simon Sinek TED Talk / Motivation

Linda Liebert-Hall

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Video 4. Servant Leadership

Linda Liebert-Hall

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Video 5. Wellness

Mike Taigman

Program Module 2: Management Skills / Operations

CE Broker – 20-782792

Video 6. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 7. Peer to Boss Transitioning

Scott Moore

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Video 8. Communication/Coaching Skills

Scott Moore

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Video 9. Investigations & Documentation

Scott Moore

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Video 10. Employment Law for Supervisors

Scott Moore

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Program Module 3: Workforce Development & Management

CE Broker 20-706079

Video 11. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 12. Employee Recruitment / Employee Engagement & Retention / Employee Development/Career Ladders

Scott Moore

Video 13. Critical Feedback

Scott Moore

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Program Module 4: Partnership Development & Collaboration

CE Broker 20-706087

Video 14. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 15. Communicating Your Message Externally

Rob Lawrence

Video 16. Crisis Communication

Rob Lawrence

Video 17. Stakeholder Identification/Alignment

Linda Liebert-Hall

Program Module 5: Quality/Metrics

CE Broker 20-782806

Video 18. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 19. Establishing Data Metrics – Collection, Analysis, and Management

Todd Stout

Video 21. Quality Improvement

Mike Taigman

Video 22. Benchmarking Performance

Mike Taigman

Video 23. Using the Malcolm Baldrige Quality Program to Guide Quality Efforts & Evaluate Progress

David Harrawood

Video 24. Using the Scorecard Tool

David Harrawood

Video 25. Measuring Customer Satisfaction

David Harrawood

Program Module 6: Finance

CE Broker 20-706053

Video 26. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 27. Finance 101 – reading and understanding financial statements, billing and collections, cash flow management, budgeting, and revenue management

Angela McLean-Johnson

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Video 28. Cost Reporting

Asbel Montes

Program Module 7: Sustainability

CE Broker 20-782810

Video 29. Introduction to Section / Learning Objectives

Linda Liebert-Hall

Video 30. Industry Engagement

Tristan North

Video 31. Leveraging Resources

James Crutchfield

Closing Video

Evaluation & General Certificate

Please complete the evaluation for your certificate of completion

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